ABOUT THE TEAM
The FORBES Team amalgamates the talents and symbiosis of France Forbes, Richard Couture and as of 2018, Sandrine Charbonneau. Known for their drive and determination, active listening and high standards in terms of quality service, this successful team as cumulated over twenty years of real estate experience, mainly serving the North Shore, Laval and Greater Montreal areas. With several hundred transactions to date, France, Richard and Sandrine will assist you in making your real estate goals, a reality. Whether you’re looking to purchase or sell your home or wish to get a better understanding of today’s real estate trends, they’ll accompany you throughout the entire process.
France provides a lengthy experience in management, sales and marketing, mainly in the corporate sector. Her great communication skills, ease of approach and dedication to providing you with first-class service, make her your greatest ally. Her sweet façade notwithstanding, you’ll find a determined businesswoman who’ll fight tooth-and-nail to defend your interests. Richard is a born entrepreneur, a seasoned businessman, skilled negotiator who has managed several real estate agencies over the years. Proactive, efficient and experienced, he knows about all the nuances and potential pitfalls that can come with a real estate transaction and will make you benefit from his vast knowledge to make a complex transaction into a smooth and pleasant experience.
Sandrine integrated the Team in brilliant fashion in 2018. Her customer-first approach, construction experience, and interior design expertise represent an important asset to an already performing Team. In-tune with her customers' needs, and displaying exemplary professionalism, you'll quickly learn to appreciate Sandrine, who is always present every step of the transaction, regardless if you're buying or selling your home. Together, France, Richard and Sandrine represent your best assets when representing you to successfully complete your real estate transaction at the best possible price, conditions, and delays.
FREQUENTLY ASKED QUESTIONS
WHY SHOULD WE RETAIN THE SERVICES OF THE FORBES TEAM? IN A FEW WORDS, WHAT IS IT YOU DO FOR YOUR CUSTOMERS?
France: We take care of EVERY detail. We make sure to present your property in its best possible light. We hire professional photographers. We take care of visits, broker inquiries, the paperwork and overlook the market launch over the Internet and Social media.
Richard: We build a trusting relationship with our clients. We find solutions to their problems. We negotiate in their favor. We make them discover new neighborhoods. We obsess over prices, mainly current market value and new properties arriving on the market. We make sure our clients don’t buy the wrong home. We’re always present. It’s a team effort.
WHAT DO CUSTOMERS SAY ABOUT YOU?
France: Our customers are better suited to answer that question… We invite you to read some of our customer testimonials to give yourselves a better appreciation of our level of quality service by clicking the following link: Testimonials form satisfied clients.
DO YOU RETURN CALLS AND EMAILS?
Richard: Of course. Always! Sandrine: We realize that this is one of the major frustrations that the public has when dealing with a real estate broker. We receive dozens of calls and emails daily, and pride ourselves to respond to each and every one of them in a timely manner.
HOW MUCH WILL IT COST US TO SELL OUR HOME WITH YOU?
France: That’s a very common question in our field… and yet, the answer varies from broker to broker. The FORBES Team offer several retribution plans depending on the required level of service and customers’ expectations. That’s why we establish upon our initial contact certain key factors to help us determine the level of involvement you require, your expectations and goals.
WHAT DO YOU DO TO PROMOTE YOUR HOMES FOR SALE?
France: We work with a network of seasoned professionals who enable to show your property at its highest value. Whether you need painters, a contractor or home staging specialist, we can call upon our choice specialists to help prepare your home. Sandrine: The market launch includes an HDR photo shoot of your home, taken by professional real estate photographers. We execute a large-scale plan to share our properties over social media and numerous websites. We are also present for every “open house”, and we can also call on our vast network of buyers and brokers, always seeking new opportunities and properties arriving on the market.
WHAT DO YOU OFFER IN TERMS OF PROTECTION AND GUARANTEES?
Richard: As members of the REMAX banner, we are proud partners of the TRANQUILLI-T and INTEGRI-T programs, exclusive protections plans which provide peace of mind for both buyers and sellers. Since we are always planning every possible eventuality or outcome, these programs can protect customers in the event of the death of a buyer, delays and withdrawals, and even provide legal assistance when dealing in small claims court. France: We are firm believers that customers should expect more from their real estate brokers. That is why we offer OUR OWN service guarantee for both buyers and sellers, to make them experience our high standards in customer service.
Do you have a question that wasn't addressed in this article, then feel free to contact us for more information, at no other obligation.